Insurance & Billing
Don't let billing be a barrier to healing. We accept most insurances and work directly with your carrier — no surprise bills.
Your Care Shouldn't Come With Confusion
Navigating insurance for acupuncture can feel overwhelming — but it doesn't have to be. Our billing team verifies your benefits before your first visit, submits all claims on your behalf, and follows up with your carrier so you never have to chase paperwork. You focus on healing. We handle the rest.
Insurances We Accept
Most Major Insurances
We are in-network with many major health insurance plans. Coverage for acupuncture varies by plan — we verify your specific benefits before your first visit at no charge.
- Anthem Blue Cross Blue Shield
- Aetna / Cigna
- United Healthcare / Optum
- Kaiser Permanente
- And many more — call to verify
Workers' Compensation
Injured on the job? Acupuncture is a covered benefit under California workers' comp. We work directly with your employer's carrier and your claims adjuster.
- No out-of-pocket cost when claim is active
- We bill the carrier directly
- Detailed treatment documentation provided
- Coordination with your treating physician
VA TriWest (Veterans)
We are proud to serve those who served. We accept VA Community Care through TriWest Healthcare Alliance, making acupuncture accessible to veterans across San Diego County. Veterans are eligible for up to 28 free acupuncture visits per year when authorized by the VA — ask us how to request authorization from your primary care physician.
- Up to 28 free visits yearly (VA authorized)
- VA Community Care Network provider
- TriWest Healthcare Alliance accepted
- We help coordinate your VA authorization
- Specialized care for PTSD & chronic pain
Auto Accident / PIP
Injuries from car accidents — whiplash, back pain, soft tissue damage — are covered under Personal Injury Protection (PIP) and MedPay. We bill your auto insurance directly.
- Personal Injury Protection (PIP)
- MedPay coverage accepted
- Detailed injury documentation
- Coordination with your attorney if needed
Personal Injury (PI) Cases
Injured due to someone else's negligence? We work on a lien basis with personal injury attorneys, meaning you receive care now and billing is resolved at settlement.
- Lien-based billing available
- Works with your PI attorney
- Comprehensive medical records provided
- No upfront payment required on lien
Flexible Ways to Pay
We make it easy to use your benefits — including tax-advantaged health accounts.
HSA
Health Savings Account cards accepted — use your pre-tax dollars for acupuncture care.
FSA
Flexible Spending Account funds are welcome — a great way to maximize your annual benefits.
Cash
Cash payments gladly accepted. Competitive self-pay rates available — ask us about pricing.
How We Handle Your Insurance
From your first call to your final session, our billing team manages every step so you never have to worry about claims, authorizations, or follow-ups.
Free Benefits Verification
Before your first visit, we call your insurance carrier to verify your acupuncture benefits, deductible status, and any authorization requirements — at no cost to you.
Prior Authorization (If Required)
Some plans require prior authorization before treatment begins. We handle the entire authorization process, including clinical documentation and follow-up calls.
Direct Billing to Your Carrier
We submit all claims directly to your insurance company after each visit. You'll only be responsible for your copay or coinsurance — nothing more.
Ongoing Claims Management
If a claim is delayed or denied, our billing team follows up and appeals on your behalf. We advocate for your coverage so you don't have to.
Insurance FAQs
Not Sure If You're Covered?
Call us or submit a request and our billing team will verify your insurance benefits within one business day — completely free, no obligation.